How to use quarterly consolidated shipment?

You can choose " Quarterly Consolidated Shipment * " on the final confirmation page as shipping instruction when using the normal check out or instant checkout.

Our consolidated system works a bit differently than other services, to better explain this, if you have more than one orders and require us to ship them together, you can choose quarterly consolidated shipment; however the orders will be shipped together for all available item(s), meaning that if you have 2 preorder items and 1 in stock item in order XXXXX1, and you have another order #XXXXX2 with 1 in stock item, those in stock item(s) will leave our warehouse starting from specific dates in our calendar dedicated to ship all consolidated orders.

These dates are:
early March, early June, early September, and early December.

We offer consolidated shipment for GK, Dolls and modelling accessories. However, considering the safety over transit, we do not offer consolidate option for Gathering, PVC, and Others.

* As from the information of the Hong Kong Post, consolidated Surface Mail parcel would increase the postage when compared with that for package, so no consolidated option is provided for the Surface Mail shipment method.

Why the postage is still same for consolidated shipment?

Our system will re-calculate postage with the total weight upon dispatch, postage difference will be refunded by cash coupon. However, we can't promise you to benefit from every re-calculation. For example, there is no any change if you only ship one product item on the schedule.

If more than one address is on the consolidated orders, which one will apply?

Default address on customer profile will apply for consolidated shipment.

Is there any limit on consolidated shipment volume?

Although we do not limit the number of items, but to prevent damage in transit, each package will not exceed dimension 53cm x 41cm x 34cm.
If the dimensions exceed the specified measurements, we will separate the parcel into 2 or 3 packages depending on the total size and ship the packages on consecutive days, for example: if the parcel needed to be divided in 2 packages, we will not ship the 2 parcels on the same day, but one day after the other."

Why my orders are not consolidated?

Consolidated shipment will not be applied when:
1. Checkout with PayPal Express - due to the limitation of this express checkout method, quarterly consolidated shipment cannot be applied;
2. Considering the safety over transit, we do not offer consolidated option for Gathering (Pre-painted product), PVC and Others, or
3. Surface Mail is chosen as shipment method - as from information of the Hong Kong Post, consolidated Surface Mail parcel would increase the postage when compared with that for package, no consolidated option is provided.

How you declare on consolidated package?

Since the declaration information on each order could be different, we will declare as per the latest order on consolidate shipment package.

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