If you cancel an order, you will be refunded back as cash coupons without being charged a fee (except for deposits). If you request a refund back to your original payment method, we will need to charge a 10% administrative fee, please be sure to contact us to help you with this request.
If you cancel an order which has been sent our purchase order, you will be charged a 5% fee for order cancellation.
If we cancel your order with the reason that workshop or exporter cannot supply any more, then you can get back all refund without charge. (except PVC products)