Please refer to the above entry. Nonetheless, if the issue cannot be solved by replacement, we might ask for returning of the product. Depending on cases, repairing, renewing or refunding might be offered. For renewing, please follow instruction from Customer Service and use Registered Airmail for returning. Shipping fee will be refunded as Cash Coupon after receiving (If member had used other shipping methods, amount of refund will equal to shipping fee when Registered Airmail was used). Note that we reserve all rights to reject any unauthorized return.
* We reserve the rights to refuse any refunds or replacements for PVC or/and Dolls if the original packings were opened.